South Central Ambulance Service (SCAS)

Project: New 111 Call Centre at Partis House, Milton Keynes

Value: £1.8m

Duration: 8 months

Description: This project involved a substantial office fit-out to create a new NHS 111 Call Centre, which would enable our client to vacate their current premises. We provided a comprehensive range of services, including initial feasibility options with cost planning, then later detailed design, tendering, and contract administration necessary to manage the principal contractor and deliver the project. The works involved a complete refurbishment of the existing ground floor to facilitate installation of new partitioning, ceilings, lighting, and flooring, along with cable management to incorporate small power and data. New ventilation and air conditioning systems were also installed. The project was completed on time and within budget, noting that handover of the works on programme was of critical concern from the outset to ensure no disruption or downtime to this essential NHS service.